Payment Processing User Setup Guide

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Cloud9 Payment Gateway Documentation. This site can also be reached at

Supported Hardware

Terminals/Pin Pads

  • We support and sell the full line of Ingenico Telium 2 EMV and NFC compliant devices, such as Ingenico IPP320, IWL350, ISC350, etc. All future Telium 2 devices will be supported automatically. All Terminals and Pin Pads from that line are EMV compliant and operational. See #Hardware Setup below for more info.
  • Also supported are any and all MSR readers and non-EMV compliant pin pads for non-EMV transactions.

Hardware Setup


The Payment Terminals are available from Cloud9 Payment Gateway representatives, fully programmed and injected.
The following is a general guide for one-time payment terminal initialization.
EMV Terminal/Pin Pad Setup

Cloud9 Payment Device Controller

Our Cloud9 Payment Device Controller provides full control of the payment terminals via our programming API (See API Documentation && API Developer Guide for more info)
Payment Device Controller Setup

Cloud9 Merchant Account Setup

Your account will be fully setup for you by Cloud9 Representatives.
For more info → Please, see Cloud9 Account Setup Guide
Note: Skip Section 2 if you are not using CreditLine Payment Processing Software in Pass-Through Mode and connection to Cloud9 directly.

From the makers of Cloud9 Payment Processing Gateway and Creditline Credit Card Processing Software